Frequently Asked Questions
To ensure the best experience for all clients:
Please arrive 5–10 minutes early to relax and complete any required forms.
Late arrivals may result in a shortened treatment time.
Bookings can be made online, over the phone, or in person.
We accept:
Cash
EFTPOS
Credit & Debit Cards
Afterpay (available on eligible treatments/packages)
Please let us know if you'd like to arrange a payment plan for a series of treatments.
If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. Appointments cancelled within 24 hours may incur a cancellation fee. If you do not attend your appointment without notice, you may be charged the full treatment fee or forfeit a prepaid session. This policy helps us manage our time and availability for all clients fairly.
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