Question 1

Booking Policies

Accepted Answer

To ensure the best experience for all clients:
Please arrive 5–10 minutes early to relax and complete any required forms.
Late arrivals may result in a shortened treatment time.
Bookings can be made online, over the phone, or in person.

Question 2

Payment Options

Accepted Answer

We accept:
Cash
EFTPOS
Credit & Debit Cards
Afterpay (available on eligible treatments/packages)
Please let us know if you'd like to arrange a payment plan for a series of treatments.

Question 3

Cancellation Policy

Accepted Answer

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. Appointments cancelled within 24 hours may incur a cancellation fee. If you do not attend your appointment without notice, you may be charged the full treatment fee or forfeit a prepaid session. This policy helps us manage our time and availability for all clients fairly.
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Frequently Asked Questions

Booking Policies

Payment Options

Cancellation Policy